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Privacy policy

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  • MAILING LIST

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  • We hold the data for anyone who signs up for our mailing list via the login on our website.

  • We hold names and email addresses.

  • data is used to send out emails on offers, promotions and to keep customers informed of seasonal opening hours and any changes in our off line business operations

 

  • We also may from time to time use email address to carry out surveys using online services such as Survey monkey.

  • We may also contact you via email if you have made an online purchase or make a direct inquiry to us regarding our services.

 

  • The data is held until the person cancels their email subscription. You may cancel your subscription at any time.

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  • We do not share this data with any other body.

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  • WHERE DATA IS HELD

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  • Mailchimp servers: Email distribution

  • Wix Servers; Website host

  • Google mail: Email service

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  • WHO HAS ACCESS

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  • The company director and the designated IT staff, we do not share this data with any other body.

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  • CUSTOMER DATA

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  • We hold names, addresses, postcodes, phone numbers, payment details (online purchases only) and email addresses of all our customers.

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  • We hold this data for accounting, invoicing and shipping purposes.

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  • We hold customer data is for tax purposes.

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  • We may contact you via email if you have made an online purchase or make a direct inquiry to us regarding our services.

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  • WHERE DATA IS HELD

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  • Google mail: Email service

  • Xero accounting: Accounting service

  • Workflow max: Quoting and invoicing

  • Dropbox; Secondary invoice storage

  • Wix Servers: Website host

  • UPS: Delivery/shipping service​​

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  • WHO HAS ACCESS

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  • The company director, accountant and the designated IT staff, we do not share this data with any other body.

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  • ANALYSING DATA

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  • We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.

  •  Google accesses site data and supplies us with data in the form of reports. .These reports are used to gain us insight into the user’s use of our website.

  • Our site also uses cookies for your browsing experience.

  • We use session cookies which remain until you close your browser and are then gone.

  • Other Cookies set an expiration date. These types of cookies set to expire after a certain date, i.e. a week or a year. An example of this type cookie is the choices you have made for country and language. This is information is kept longer facilitate your next visit.

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  • YOUR PRIVACY

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  • You have rights over the information we hold about you.

  • These are :

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  • Portability - you can ask us to send your information to someone else

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  • Rectification - if you think our records are wrong you can ask us to change them

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  • Erasure - in some circumstances you can ask us to remove your details from our records (this is sometimes called 'the right to be forgotten)

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  • Fair profiling - you can ask that any processes we automate are done by a person instead of a computer. We don’t automate any information processing, although we do use online forms to collect information.

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  • Right of access - you can have a copy of the information we hold at any time, by requesting it in writing via email or domestic mail. If you do this it will be provided within 30 days.

 

  • Restricting processing - in some circumstances you can request that we stop processing your information

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  • Objection - you can object to the way we process information (e.g. if it is used to send you direct marketing you don’t want to receive) and you can ask us to stop using it in that way

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  • Information - you have the right to understand how we collect and process your information

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  • You can withdraw your permission for us to use your information at any time.

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  • You have a right to complain to the ICO if you have any problem with the way we store or use your data, or if you do not think your rights are being respected.

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  • If you want any or all your information change or removed then please contact us at info@memoryscreen.co.uk or send all domestic mail to:

       Memory Screen print Studio

       Westmoreland Station road

       Bath,

       BA2 3HQ

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  • PRIVACY POLICY UPDATES

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  • We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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